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Sms Notification

Sms Notification

The Magento 2 SMS Notification extension enhances the user experience by instantly notify customers and administrators via SMS about their order/invoice/shipment/credit memo creation.

Tech Specifications

Marketplace: Sparsh Technologies

Updated:20 October, 2020

Categories:Extensions, Customer Support




SMS being the oldest way to communicate is still effective enough to use. The team of Magento developers came up with the extension that enhances the user experience by instantly notifying customers and administrators via SMS regarding their order/invoice/shipment/credit memo creation.

On and all, SMS notification is a comprehensive and powerful module enabling you to send SMSs to your end customers or administrators during a wide range of events in your Magento store. These events include order confirmation, invoice creation, order shipment, credit memo creation, and order cancellation. Also, the extension allows the admin to send SMS in different languages based on the store views.


Expand the API section

First and foremost, you need to choose the API gateway which is to be used to send SMS notifications. Certain available options are Twilio and Msg91. In addition to this, you must create an account on respective SMS providers and enter the authentication details from your account. For Twilio, you need to enter SID, Token, and Number assigned to your Twilio account. For Msg91, you need to enter Sender Id, Authentication Key, and need to choose the message type which is the “Transactional” or “Promotional”.


Message text for customer

This can be done after an order is placed or canceled or an invoice generated, after shipment, and even after a credit memo. The same can be done when you need to expand message text for admin.


SMS Notification

Once saved, whenever a new order is placed or canceled or an invoice or shipment or credit note is generated, the admin and customer will receive an SMS for the related activity. For customers to receive a notification, the mobile number needs to be captured by the system first from the checkout or any other page.


  1. Notify customers and admin via SMS about activities such as order placement or cancellation, invoice, shipment and credit note generation, etc. in Magento 2 store
  2. As soon as the mobile number is captured with the Magento 2 store, SMS notification is sent for each store and order activity
  3. Admin can activate or deactivate SMS Notification from the backend
  4. Create custom SMS templates with dynamic variables
  5. Make use of system variables like customer_name, order_id, shop_name, shop_url, and many others to prepare custom SMS notification texts
  6. Supports the world’s leading SMS service providers: Twilio and Msg91
  7. Enable/Disable customer notifications
  8. Admin can set a mobile number to get notified of each store order updates
  9. SMS notification enhances customer loyalty, build trust and credibility of your brand

How does it work?


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